You don't have to big in retail to survive, but to be sensitive to the consumers demands, understand their wants and behavior and be willing to adjust accordingly (to survive).
Perfect case in point is a small town near me, Hawkhurst, where Tesco have applied for planning permission to build a new supermarket on the old bus station site. And inevitably the local traders are up in arms.
I would gladly support my local retailers but here's why I can't:
11.00am on a Saturday morning and I'm in the bakers (which closes at 1.00pm!!) asking for a French stick. "Sorry, sold out", I'm told.
Next stop, the greengrocers (which closes at 1.00pm). "Can I have some plum tomatoes please?". "Sorry, only do those", as the vendor points at an empty tray of second rate pup. "Basil? I ask. "No", comes the reply.
Final stop the butchers (which closes at 2.00pm). "Good morning, can I have 12 ounces of steak mince please". "What's that in kilograms mate?" the spotty young assistant replies.
In no time at all I simply walk across the road and into Budgens where I buy the all mentioned products with ease.
How can I support local traders when they don't cater for my wants. What chance have they got when they close on Saturday afternoons?
And ironically now it's Budgens who are panicking, because they are stupid enough to close on Sundays!
Tesco...bring 'em on.
(Any guesses as to what I was cooking that night?)
fish and chips
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