Tuesday, 25 September 2012

"Uggh a culture we must change"

So said a respondent to Woodreed's recent survey in our Brand Inside Report.

And it seems they weren't alone, with only 29% of respondents reporting that their organisation has "a great culture of people living our values." A worrying 20% reported a culture yes, but "not the one we want" and over a quarter of respondees said their organisation had "no sense of what we stand for internally" at all.  Not great results for UK plc but, given the recent wake of corporate scandals and misdemeanours, not perhaps that surprising.

So what's the answer?

Engaging on an emotional level is four times more valuable than rational engagement when it comes to driving employee effort, yet all too often internal comms are cold and rational - devoid of the emotive power a brand can deliver.

A well defined cultural framework, grounded in brand values and delivered through a strategic and integrated internal communications programme can effectively fix the disconnect and successfully embed the values amongst employees in a sustainable way to help create the right kinds of values-based cultures for the long-term.


Employee engagement is becoming a board issue and rightly so.  What boards now need to do is direct HR and Marketing to work together, to combine their brand and people expertise and share some resources too.  But don't panic Marketeers, a little spent inside goes a very long way and don't forget there's a direct and proven link between engaged employees and your bottom line revenue.





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